1. Conduct a product recall from A to Z "before, during and after":
Identification
Planning
Communication
resolution
Monitoring and analyzing
- Identification of the defective product
- Planning the entire product recall process
- Communication about the recall via different channels
- Problem resolution
- Monitoring and analyzing the recall data
Identification
Planning
Communication
resolution
Monitoring and analyzing
2. Build customer loyalty and satisfaction:
- Call center available to provide all necessary information
- Administration of suited solutions according to customers wishes
- A unique product recall experience thanks to the Olea process
- Quickly receive products after compliance
3. Offer tranquility and serenity to brands:
- Complete management of all aspects of a product recall
- Maximum coverage of the recall target
- Subordination with communication and marketing teams to perfectly match the objectives and vision of the business
- Savings in terms of costs, time, effort and resources